1. Payment Policy
The Company is financially responsible for clients account balance at any particular time. Company’s financial responsibility begins with the first data about customers funds deposit and continues up to the full withdrawal of customer's funds.
Client has the right to demand any amount of funds from the Company which is available in his account at the time of request.
The only official way of depositing and withdrawing are the ways which appear at the company’s official website. Client takes all the risks related to the usage of the payment methods, this as to the fact that the payment methods are not partners of the company and not in company’s accountability.
The company is not responsible for any cancellation or delay of funds transaction which depends on the payment method. In case that client has any complaints related to any of the payment methods, it’s in his responsibility to contact the
support center of this payment method and to notify the company about those complaints.
The Company will not be responsible for the operation of any third-party service providers, which the customer may use in order to make any deposit/withdrawal. The Company’s financial responsibility for the Client’s funds begins at the moment when the funds arrive to the Company’s Wallet or any other account belongs to the Company and that appears at Payment Methods page of the website.
In case any fraud appears during a funds transaction or after it, the Company reserves the right to cancel this transaction and to freeze the Client's account. The Company’s responsibility as to the Client’s funds ends at those moment when the funds leave the Company’s Wallet or any other account belongs to the Company and that appears at Payment Methods page of the website. In case of any technical errors which may appear during the financial transaction the company saves the right to cancel those transfer and all other clients financial activity at the company’s website.
2. Client’s Registration
The process of collecting Client's personal data by the Company consists of collecting information about the Client's e-mail address, as well as collecting the data from cookies to gather statistics on the Client's interactions with the Website. All personal data provided to the Company by the Client is considered confidential and can be disclosed to third parties only with the consent of the Client.
The Client registration procedure consists of one stage:
- The procedure of Client registration on the Website of the Company;
To complete the Client's registration on the Company's Website, it is necessary to perform the following steps:
- Enter personal and contact details;
- Accept the terms of this Agreement and its annexes.
3. Depositing Procedure
In order to make a deposit the client has to make a request from his personal profile. In order to complete the request the client has to fill initiation of payment with amount in bitcoins.
Then the client will be given a personal bitcoin wallet, to which client should send bitcoins.
It is important to send only bitcoins (BTC), any other cryptocurrency can not be received and the funds can be lost.
After 1 confirmation of blockchain network, bitcoins will be on the clients deposit.
Processing time of the request depends on the workload of the blockchain network, the company cannot regulate this processing time.
The company is not a tax agent and thus shall not provide clients' financial information to any third parties.
This information will not be disclosed unless officially requested by government authorities.